A MONDO video screen is not only a product but a full package that includes personalized service done at different stages, from before to after the production and installation of the video screen:
During the study process, MONDO analyzes the customer needs and the facility specific features. With all that information MONDO suggests the customer specific technical features for the video screen such as:
The final video screen defined is a LED panel modular configuration, each with its own control elements.
CONTROL SYSTEM ELEMENTS
During the study process MONDO’s technical department defines the control system elements that will be needed depending on the video screen final location and intended use such as:
REMOTE CONTROL SYSTEM
This service allows the customer to remotely manage the content shown on the video screen (images, videos, playlists, etc. ) from any possible location in the world. The MONDO software and an Internet connection are the only two things needed.
The video screens have to be placed on a substructure. This part is designed and manufactured entirely in a MONDO factory. MONDO engineering and technical department designs the video screen structure and makes the appropriate structural calculations to ensure safety of the installation. For bigger size video screens, walkways for maintenance can also be included in the structure. The structure design includes fixing anchors for accessory elements such as:
ELECTRONIC COMPONENTS AND CALIBRATION
Once the project is completely defined, the video screen manufacturing process comprises the following stages:
Several quality checks and controls are performed to minimize unexpected incidents during installation.
The LED calibration process improves image quality by optimizing color and brightness uniformity of the video screen different pixels of. This process uses specific software and advanced optical technology, u a colorimeter-photometer.
The calibration process allows uniformity of 3% in brightness tolerances and a 3 nm in color temperature.
SPECIFIC SOFTWARE DEVELOPMENT
MONDO develops its own control software to customized the product to the client needs.
MONDO PLAYER: It is a software developed by MONDO’s electronic R&D department. It’s an advanced video player, with features and functionality that have been adapted to the most common applications used for big size video screen. This software is compatible with any size and video screen models, regardless of its resolution.
The MONDO video screens can be used as conventional electronic scoreboards for all sports with this specific software. The software generates an image that represents an electronic scoreboard displayed in the video screen. The scoreboard information is updated in real time based on information received from the MONDO control panels. The software is customized depending on the size and resolution of the video screen to ensure the best possible image quality. The software can be installed on the same video screen control computer.
The system is certified FIBA approved for the highest competition level.
INSTALLATION AND TRAINING FULL SERVICE
A team of technicians install the complete product package in the final location.
Installation also includes several previous stages:
After controlling all these stages, the video screen is installed and a training is carried out for the staff members who will manage the video screen in the future.
An engine system can accurately raise and lower the video screen and place it at the customer’s desired height. With this system versatility is much greater, allowing to hold those events in which the video screen must be at the highest position possible (like freestyle, motocross, concerts, circuses, etc.). It also facilitates maintenance and technical revisions. MONDO develops a customized elevation control software in accordance with the installation needs. Depending on the complexity of the system needed, several devices can be installed to allow control of the exact position of the video screen and the load supported by each engine in that specific position.
The lift system includes all the necessary engine safety elements.
MAINTENANCE AND AFTER SALES
MONDO offers the possibility to sign a service agreement that includes periodic revisions for preventive maintenance and any corrective actions that could be needed.
There are several options in the maintenance agreement regarding issues such as the number of years it’s applicable, amount of regular maintenance visits needed, minimum response time, etc. The video screen repair, if needed, will be done onsite by MONDO technicians.
Mondo will provide customer service and technical support by phone to answer the questions that may arise in equipment operation or maintenance after the installation and the training. MONDO also provides remote support service, through which MONDO could remotely have access to the video screen control computer, so that any problem caused by a wrong device configuration can be resolved as quickly as possible.